Personal Data Protection

Data protection clause

Your trust in us is extremely important! We take the protection of your personal rights, data, and right to determine the extent of the disclosure of personal information very seriously when collecting, processing, and using your personal data. Below you will find detailed information on our handling of your data.


Collection, processing, and use of personal data

You can visit our website without providing information about yourself. We only store access data which does not relate to your person, such as the name of your Internet service provider, the site from which you came to visit us, and the name of the files you request. This data is only evaluated in order to improve our Internet offering; we cannot glean personal information from it.


Contact form/e-mails

We only store and use the information you provide on our contact form or in e-mails – such as your name, e-mail address, telephone number, company data, subject, and message text – for the purposes of communicating with you. Please note that such data is not encrypted; you should not send confidential information via the contact form.


Use of cookies

On various pages, we use cookies to make visiting our website more appealing to users and to enable the use of various functions. Cookies are small text files that are stored on your computer. Most cookies are deleted from your hard drive at the end of a browser session. These are called session cookies. Other cookies remain on your computer and enable us to recognize your computer next time you visit (permanent cookies). Our partner companies are not allowed to use our website to collect, process, or use personal data via cookies.


Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses cookies – text files that are stored on your computer and enable the analysis of website usage. The information generated by the cookies on your usage of the website (including your IP address) is transmitted to a Google server in the U.S. and stored there. Google uses this information to analyse your usage of the website, compile reports on website activities for the website operator, and render further services related to website and Internet usage. Google may pass this information on to third parties where permitted by legislation and third parties may process this data on behalf of Google. Under no circumstances will Google correlate your data with other Google data. You can prevent the installation of cookies using your browser settings; however, please note that if you do so some functions on our website may not be available to you. By using this website, you consent to the processing of the information collected by Google as described above and for the stated purpose.


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4 thoughts on “Personal Data Protection

  1. hi doc,im 24 yrs of age and i’ve been struggling with these pimples thing since i was teenage year. i used many facial wash, creams, moisturizer before but it doesnt work so i stopped it and now i only use the cetaphil facial wash and nivea to moisturize my face. for now it isgetting better but my problem is acne marks is still there and nonstop pimples appearing on my face especially when i miss my monthly menstruation.

    1. Hi Glycell,

      Yes I understand where you are coming from. The marks can be cleared quite easily with a Q-switch laser. The recurring pimples, you may want to consider the AGNES treatment.

  2. Hi Dr Ee,

    I got a somewhat weird question. I’ve been reading up on the AGNES technology and what it exactly targets. It is detecting problematic sebaceous glands and destroying them. But what if, at the time when the patient undergoes his/her 1st AGNES treatment, he/she happens to not have too much major cystic breakouts but clearly has clogged pores around the problematic and acne prone area. How would you proceed then? As an acne patient sufferer, I would of course hope for more acne stricken sebaceous glands to be detected and eliminated but would that be possible to do so when at the time of treatment, it had not developed into a cyst/pimple on the surface of the skin. These cysts can be very cunning, appear elusive and crept upon you the next morning / minute.

    1. I would still proceed on with the AGNES, and target the entire oil gland around the cystic breakout. No issues, this AGNES procedure is often done at a time when the breakout looks bad.

      If it has not developed into a pimple yet, it is likely still congested and would be seem as a tiny comedone under the microscope. It would be targeted during that time as well.


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